Olivia Austin
Activity overview
Latest activity by Olivia Austin-
Olivia Austin created an article, Search and Access Records Using the Cognism API
Learn how to use the Cognism Search and Redeem APIs to find, preview, and access contact and account data.This guide explains how to use the Search API to find records and the Redeem API to access ...
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Olivia Austin created an article, How to add users and manage teams in Cognism
Learn how to add users and manage teams in Cognism. Assign roles, organise teams, and control access across your organisation.Add users and organise them into teams to manage access in Cognism. Thi...
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Olivia Austin created an article, Using Enrich and Redeem APIs in Cognism
Learn how to use Cognism’s Enrich and Redeem APIs to find, preview, and access contact and company data. Understand match scores, credits, and API limits.Use the Enrich API to find and preview matc...
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Olivia Austin created an article, Using the CRM Health Dashboard in Cognism
Learn how to use the Cognism CRM Health Dashboard to analyse data quality, identify gaps, and prioritise enrichment for better CRM performance.The CRM Health Dashboard helps you understand the qual...
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Olivia Austin created an article, Matching logic explained
OverviewMatching logic determines how Cognism identifies the correct Contact or Account when you search, preview, enrich, or sync data.Cognism uses a confidence-based scoring approach. The platform...
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Olivia Austin created an article, How to build and use lists in Cognism
Learn how to create and manage lists in Cognism. Add contacts from search or the Chrome extension and prepare them for export or CRM sync.This article explains how to create a list in Cognism and a...
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Olivia Austin created an article, How to Use AI Search to Get Results Faster
Learn how to use AI Search in Cognism to find contacts and companies faster using natural language queries and automatically applied filters.AI Search is a feature that lets you find contacts and c...
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Olivia Austin created an article, How to use industry filters in your searches
Apply the Industry filterOpen Search. Navigate to Filters. Select Industry. You can now choose one or more industries to include in your search. Select industriesThe Industry filter is structure...
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Olivia Austin created an article, How to Create and Assign Personas
Learn how to create a persona in Cognism and assign it to users or teams to standardise targeting and improve search results.Personas help you standardise your ideal customer profile (ICP) using jo...
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Olivia Austin created an article, How to Use Contact Data Quality Filters in Your Search
Learn how to use contact data quality filters in Cognism search to refine results and find high-quality, reliable contact data.This article explains how to use Contact Data Quality filters to retur...