In the Opt-Out section you can manually add Emails/Domains that you want to suppress.
We recommend building the Opt-Out/Suppression list before starting work on Prospector:
Once data is generated in a Cognism List, any opted out records will automatically be filtered out from the list.
Handling Opt-Outs:
- Single Upload
- Import an Opt-Out list
- Opt-Out within a Campaign
- Delete Opted-Out Leads from a Campaign
- Browse the Opt-Out list
- Remove Contacts from the Opt-Out List
Single Upload
You can input a single email or domain on the Opt-Out section.
1. Navigate to the Opt-Out section in Settings. (User Avatar > Settings > Opt-Out )
2. Click Add Optouts. In the email field and/or domain field you can add records that you want to opt out.
3. Click Save.
Import an Opt-Out list
1. To upload records in bulk via CSV file, click CSV > Upload.
2. In a single column, populate the CSV with:
Specific email addresses (name@company.com)
Entire company domains (company.com)
Note: Please ensure that the csv file is not larger than 200MB or longer than 1 million rows.
Keep in mind that if a contact has multiple email addresses, it’s quite possible for one or some of those to be opted-out, while the other(s) will remain opted-in.
Browse the Opt-Out list
You can search through your opt-out list to check if a contact or company has been opted-out of your campaigns.
1. Navigate to the Opt-Out section in Settings.
2. Type in the email/domain in the Search box on the right and click Enter on your keyboard.
Remove Contacts from the Opt-Out List
Users can easily remove manually uploaded emails/domains from their Opt-Out list.
1. Navigate to the Opt-Out section in Settings
2. Find the Opt-Out you want to remove by using the Search box.
3. Select the Opt-Out/s you want to remove and the Bin icon will appear. Click the Bin icon to remove selected Opt-Outs.