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Olivia

  • Total activity 33
  • Last activity
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  • Subscriptions 21

Activity overview

Latest activity by Olivia
  • Olivia created an article,

    Do you have a standard GDPR Response?

    Yes, we provide a templated response to any queries regarding Cognism’s compliance with GDPR. Please see below:   "Hi _____, Your contact details were provided by Cognism (www.cognism.com), who pro...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    How do I cancel my contract?

    All subscriptions can be ended by sending a cancellation request to support@cognism.com sixty (60) calendar days before the subscription or initial contract end date. Your subscription renews autom...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    What is the maximum number of values per csv upload?

    The following limits apply to the number of values you can upload: Enter/ Exclude Job Title – 1000 (recommended 500) Enter/ Exclude Company Name - 1000 Country – 500 ZIP/ Postcode – 500 Office Loc...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    How to upload/import a CSV within a campaign

    Go to the ‘Engage’ tab. Go into an existing campaign or create a new one by using the ‘Create New’ button. Click on the ‘Options’ button to access the drop-down menu and then select ‘CSV’ ...

    • Edited
    • 2 followers
    • 0 comments
    • -2 votes
  • Olivia created an article,

    How to integrate and send via SMTP

    In order to send via SMTP, you must also have a Universal Email integrated. This does not need to be the same email address and will not be displayed as the sender. Whichever email is connected via...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    How to integrate your email (Other - not Microsoft or Google Mail)

    In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab   Scroll down to the E-mail section and click 'Add' next to ‘Universal Email’ ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    How to integrate your email (Office365)

    In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab   Scroll down to the E-mail section and click 'Add' next to ‘Universal Email’ ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    How to integrate your email (Exchange)

    In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab   Scroll down to the E-mail section and click 'Add' next to ‘Universal Email’ ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    How to integrate your email (Gmail)

    In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab   Scroll down to Email section and click 'Add' next to ‘Universal Email’ E...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • Olivia created an article,

    How to opt-out Contacts/Companies

    The Opt-Out section contains: Prospects who have clicked on the ‘Unsubscribe’ link in outbound campaigns Emails/domains from a manual upload We recommend building the Opt-Out/Suppression list...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes