Olivia
Activity overview
Latest activity by Olivia-
Olivia created an article, Do you have a standard GDPR Response?
Yes, we provide a templated response to any queries regarding Cognism’s compliance with GDPR. Please see below: "Hi _____, Your contact details were provided by Cognism (www.cognism.com), who pro...
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Olivia created an article, How do I cancel my contract?
All subscriptions can be ended by sending a cancellation request to support@cognism.com sixty (60) calendar days before the subscription or initial contract end date. Your subscription renews autom...
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Olivia created an article, What is the maximum number of values per csv upload?
The following limits apply to the number of values you can upload: Enter/ Exclude Job Title – 1000 (recommended 500) Enter/ Exclude Company Name - 1000 Country – 500 ZIP/ Postcode – 500 Office Loc...
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Olivia created an article, How to upload/import a CSV within a campaign
Go to the ‘Engage’ tab. Go into an existing campaign or create a new one by using the ‘Create New’ button. Click on the ‘Options’ button to access the drop-down menu and then select ‘CSV’ ...
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Olivia created an article, How to integrate and send via SMTP
In order to send via SMTP, you must also have a Universal Email integrated. This does not need to be the same email address and will not be displayed as the sender. Whichever email is connected via...
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Olivia created an article, How to integrate your email (Other - not Microsoft or Google Mail)
In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab Scroll down to the E-mail section and click 'Add' next to ‘Universal Email’ ...
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Olivia created an article, How to integrate your email (Office365)
In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab Scroll down to the E-mail section and click 'Add' next to ‘Universal Email’ ...
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Olivia created an article, How to integrate your email (Exchange)
In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab Scroll down to the E-mail section and click 'Add' next to ‘Universal Email’ ...
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Olivia created an article, How to integrate your email (Gmail)
In Prospector, go to the profile icon in the top-right and select 'Settings' Go to the ‘Integrations’ tab Scroll down to Email section and click 'Add' next to ‘Universal Email’ E...
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Olivia created an article, How to opt-out Contacts/Companies
The Opt-Out section contains: Prospects who have clicked on the ‘Unsubscribe’ link in outbound campaigns Emails/domains from a manual upload We recommend building the Opt-Out/Suppression list...