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Legacy Platform Documentation
Web app and browser extension for Cognism Legacy products.
Integrations & APIs
Integrate with your preferred tools and find out more about our API workflows.
Frequently asked questions
How do I get started with Cognism?
Log in to your Cognism account and complete the initial setup steps, including configuring integrations if needed. For step-by-step guidance, visit the Getting Started section of the knowledge base.
How do I reset my Cognism password?
Select “Forgot password” on the Cognism login page and follow the reset instructions. If you’re unable to access your account, contact your account administrator or submit a support request.
How do I change my Cognism subscription?
Cognism subscription changes, billing updates, and licence management are handled by your account administrator. Visit Administration & Billing in your account settings for more information.
How do I troubleshoot a Cognism technical issue?
Please check the relevant help article for guidance first. If the issue continues, submit a support request with details and screenshots so our team can investigate.