Cognism’s AI Search feature allows you to search the Cognism database using a natural language input (prompt). This feature is powered by OpenAI which assists in extracting keywords to apply filters that are available in Cognism in order to generate a search result.
Data Security
All data processed by AI Search is encrypted both in transit and at rest, ensuring that your data is protected from unauthorised access during transmission and storage.
Prospector implements strict access controls to ensure that only authorised users have access to sensitive information. User permissions are managed to limit access based on roles and responsibilities.
Multi-factor authentication (MFA) is employed to add an extra layer of security, ensuring that only verified users can access the system.
Compliance
Cognism adheres to the General Data Protection Regulation (GDPR) standards, ensuring that all personal data is processed lawfully, transparently, and for a specific purpose. Users have rights regarding their data, including access, rectification, and erasure.
Cognism complies with the California Consumer Privacy Act (CCPA), providing transparency about data collection practices and ensuring that consumers can opt out of the sale of their personal information.
Cognism holds ISO 27001 certification, demonstrating its commitment to maintaining the highest standards of information security management.
Regular internal and external audits are conducted to ensure compliance with industry standards and regulatory requirements. This helps identify and mitigate any potential security risks.
Data Privacy
Personal data is anonymised where possible to protect the identities of individuals.
Only the necessary data required to perform searches and deliver results is collected and processed, minimising the exposure of sensitive information.
FAQs
Does AI Search read any of my data?
Data in your CRM is not being read or used.
We do however use a tool to track, monitor and debug usage to ensure the best user experience possible.
This data is retained for 400 days by default, but can be modified if needed.
Is the AI system used to collect personal data through data mining?
No, we are not using any data mining techniques. We are tracking prompt queries along with the user ID.
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