AI Search Compliance & Security

Cognism’s AI Search feature allows you to search the Cognism database using a natural language input (prompt). This feature is powered by OpenAI which assists in extracting keywords to apply filters that are available in Cognism in order to generate a search result.

Data Security

  • All data processed by AI Search is encrypted both in transit and at rest, ensuring that your data is protected from unauthorised access during transmission and storage.

  • Prospector implements strict access controls to ensure that only authorised users have access to sensitive information. User permissions are managed to limit access based on roles and responsibilities.

  • Multi-factor authentication (MFA) is employed to add an extra layer of security, ensuring that only verified users can access the system.

Compliance

  • Cognism adheres to the General Data Protection Regulation (GDPR) standards, ensuring that all personal data is processed lawfully, transparently, and for a specific purpose. Users have rights regarding their data, including access, rectification, and erasure.

  • Cognism complies with the California Consumer Privacy Act (CCPA), providing transparency about data collection practices and ensuring that consumers can opt out of the sale of their personal information.

  • Cognism holds ISO 27001 certification, demonstrating its commitment to maintaining the highest standards of information security management.

  • Regular internal and external audits are conducted to ensure compliance with industry standards and regulatory requirements. This helps identify and mitigate any potential security risks.

Data Privacy

  • Personal data is anonymised where possible to protect the identities of individuals.

  • Only the necessary data required to perform searches and deliver results is collected and processed, minimising the exposure of sensitive information.

FAQs

Does AI Search read any of my data?

  • Data in your CRM is not being read or used.

  • We do however use a tool to track, monitor and debug usage to ensure the best user experience possible.

  • This data is retained for 400 days by default, but can be modified if needed.

Is the AI system used to collect personal data through data mining?

  • No, we are not using any data mining techniques. We are tracking prompt queries along with the user ID.

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